Requirements

• Passion for the digitalising of the logistics industry;

• Strong communication skills and technical know-how;

• Organisational skills — you'll be working with many customers, and you'll need to have expertise in place to keep all of their needs organised;

• Result-driven mindset, not stopping after facing several obstacles;

• Preferably a background in customer support and/or logistics;

• Native language level of Estonian and fluency in Russian

What do we offer?

• Immense personal & professional development opportunities;

• A brilliant, supportive, multinational team;

• Fun team events with mission-driven work culture etc;

• Competitive remuneration;

• Great office to work from, as well as, the flexibility to be remote.

Responsibilities

• Work closely with new customers to fully integrate Waybiller into their daily work;

• Give support and train the management and the drivers of the transportation companies;

• Measure customer satisfaction and give feedback to the product team to help build the most convenient UX;

• Give support and map out potential automation points;