We are looking to join forces with a Customer Success Manager, who will be the key person responsible for welcoming new customers and integrating them into our processes.

Requirements

  • Someone with experience in integrations (scale systems, ERPs. different APIs etc);

  • Strong communication skills and technical know-how;

  • Organizational skills — you'll be working with many customers, and you'll need to have expertise in place to keep all of their needs organized;

  • Result-driven mindset, not stopping after facing several obstacles;

  • Passion in the digitalising of the logistics industry;

  • Readiness to travel abroad for client meetings.

What do we offer?

  • Immense personal & professional development opportunities;

  • A brilliant, supportive, multinational team;

  • Fun team events with mission-driven work culture etc;

  • Competitive remuneration;

  • Great office to work from, as well as, the flexibility to be remote.

Responsibilities

  • Work closely with new potential customers to fully integrate Waybiller into their daily work;

  • Help new customers to integrate Waybiller with their scale systems and ERP software;

  • Write analysis and estimate of costs of the necessary integrations & agree on the budget with the customer;

  • Give input to Waybiller developers about necessary extra developments required in connection with the integration;

  • Help 3rd party developers to use Waybiller JSON REST API;

  • Successfully transfer your customer relationships to a customer success manager after onboarding;

  • Create documentation of the integration

  • Help customers on a daily basis

Think you’re a fit?

Get in touch with us now!

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